Shipping & Returns

Designed to arrive simply and return just as easily.

We aim to keep shipping, exchanges, and returns straightforward and transparent. If something feels off, we’ll help make it right.

Shipping

Orders are typically dispatched within 2–4 business days.

Once your order ships, you’ll receive a confirmation email with tracking details. Delivery timelines may vary slightly during launches, holidays, or high-volume periods.

Domestic shipping timelines usually range between 3–7 business days depending on your location.

Returns

Returns are accepted within 7 days of delivery.

Items must be unworn, unwashed, and returned in original condition with tags intact.

Once approved, refunds are processed back to the original payment method.

Exchanges

Size exchanges are supported based on availability.

If you need a different size, reach out within 7 days of delivery and we’ll help coordinate an exchange.

Exchange requests depend on inventory availability at the time the return is received.

Damaged or Incorrect Orders

If something arrives incorrectly, we’ll make it right.

Please contact us within 48 hours of delivery with your order number and clear photos of the issue.

We’ll review the request and help resolve it as quickly as possible.

Support

Still unsure? Reach out.

For any questions around sizing, shipping, exchanges, or orders, contact us at hello@krumpld.com